- Level
- confirmed
- Worst impact
- Degraded
- Components
- Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region
- Regions
- apac, eu
What to do
Check whether you use Optimizely Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region in apac, eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 10m it lasted.
Anything that failed between 2026-09-30 13:57 UTC and 2026-09-30 18:07 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 2
- monitoring
We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
provider
- resolved
This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1ac85ccf5d
Is Optimizely still down?
No, this incident was resolved 2026-09-30 18:07 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
4h 10m, from 2026-09-30 13:57 UTC to 2026-09-30 18:07 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region in apac, eu.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.