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Optimizely

Netspring outage

Partial outage Lasted 13h 33m · started · Optimizely's page

Level
confirmed
Worst impact
Partial outage
Down Index
33of 100

What to do

  • Check whether your product depends on Optimizely. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 33m it lasted.

    Anything that failed between 2026-08-03 02:30 UTC and 2026-08-03 16:04 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 4

  1. investigating

    We are currently investigating an issue affecting our Netspring service (Netspring customers only). We will continue to provide timely updates as they become available.

    provider

  2. investigating

    We are continuing to investigate the issue. Thank you for your patience!

    provider

  3. identified

    We have identified the underlying cause of the issue affecting the Netspring service and are actively working toward resolution. We will continue to provide timely updates on our progress as they become available.

    provider

  4. resolved

    The issue affecting the Netspring service has been resolved, and service has been restored to normal operation.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2780f557ab

Is Optimizely still down?

No, this incident was resolved 2026-08-03 16:04 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

13h 33m, from 2026-08-03 02:30 UTC to 2026-08-03 16:04 UTC, by the times Optimizely posted.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.