- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Content Recommendations API
- Regions
- eu
What to do
Check whether you use Optimizely Content Recommendations API in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 36m it lasted.
Anything that failed between 2026-06-02 07:48 UTC and 2026-06-02 12:25 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 4
- investigating
We are currently investigating an issue affecting the Content Recommendation service in EMEA region. Due to an API disruption, we are unable to serve recommendations at this time. Users may notice missing or unavailable recommendations across the platform. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience!
provider
- monitoring
A fix has been implemented and we are closely monitoring the results.
provider
- monitoring
We continue to monitor the service.
provider
- resolved
The incident is resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-376424bde4
Is Optimizely still down?
No, this incident was resolved 2026-06-02 12:25 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
4h 36m, from 2026-06-02 07:48 UTC to 2026-06-02 12:25 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Content Recommendations API in eu.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.