- Level
- confirmed
- Worst impact
- Degraded
- Components
- Analytics
- Down Index
- 23of 100
What to do
Check whether you use Optimizely Analytics. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 21h 38m it lasted.
Anything that failed between 2026-09-08 07:34 UTC and 2026-09-09 05:12 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 3
- identified
Customers on the AWS stack using the CMP Analytics module may notice that analytics data from September 3, 2026 to present is not visible in their dashboards. This is a display issue only — all data has been safely recorded and will be backfilled once the fix is deployed.
provider
- monitoring
Analytics data should be visible in the CMP Analytics module. We are in an active monitoring phase to confirm full data restoration across all affected AWS stack customers. A final resolution update will be posted once monitoring is complete. If you are still not seeing analytics data, please contact our support team.
provider
- resolved
The issue has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-44da8b33cd
Is Optimizely still down?
No, this incident was resolved 2026-09-09 05:12 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
21h 38m, from 2026-09-08 07:34 UTC to 2026-09-09 05:12 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Analytics.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.