- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Library, Plan, Requests
- Regions
- us
- Down Index
- 33of 100
What to do
Check whether you use Optimizely Library, Plan, Requests in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 17m it lasted.
Anything that failed between 2026-07-31 17:53 UTC and 2026-07-31 20:10 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 4
- investigating
We're aware that the Home Page, Plan module, and Requests module in CMP are currently not loading for some customers. Our team is actively investigating the root cause. We'll post an update here as soon as we know more — thanks for bearing with us.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5331afd61e
Is Optimizely still down?
No, this incident was resolved 2026-07-31 20:10 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
2h 17m, from 2026-07-31 17:53 UTC to 2026-07-31 20:10 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Library, Plan, Requests in us.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.