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Optimizely

Optimizely Graph - USEA production clusters experiencing intermittent availability issues

Degraded Lasted 2h 52m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Optimizely Graph - NA Region
Down Index
20of 100

What to do

  • Check whether you use Optimizely Optimizely Graph - NA Region. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 52m it lasted.

    Anything that failed between 2026-09-23 14:21 UTC and 2026-09-23 17:13 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 3

  1. investigating

    We are experiencing intermittent availability issue for the Optimizely Graph service impacting one of the USEA production clusters. Our team is working on mitigating actions.

    provider

  2. monitoring

    We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.

    provider

  3. resolved

    The service has remained stable. The issue is now considered resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5ff3b9d7cf

Is Optimizely still down?

No, this incident was resolved 2026-09-23 17:13 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

2h 52m, from 2026-09-23 14:21 UTC to 2026-09-23 17:13 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Optimizely Graph - NA Region.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.