- Level
- confirmed
- Worst impact
- Degraded
- Components
- Data Ingestion and Processing, Campaigns
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use Optimizely Data Ingestion and Processing, Campaigns in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 18h it lasted.
Anything that failed between 2026-06-22 20:30 UTC and 2026-06-25 14:53 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 6
- investigating
We are currently experiencing data processing delays in the North America region. As a result, continuous campaigns will not run until the processing lag has cleared. Our team is actively investigating and working to restore normal processing times. We will provide an update as soon as we have more information. We apologize for any inconvenience and appreciate your patience.
provider
- identified
Our team is actively working on a fix to resolve delayed data processing. Customers may continue to experience data processing lag while remediation is underway. As a precautionary measure, we are temporarily pausing recurring campaigns in the US region to prevent duplicate or double sends while processing catches up. We will resume normal campaign scheduling once processing has fully recovered. We will provide a further update as soon as we have more information. I appreciate your patience.
provider
- monitoring
We have implemented a fix, and data processing has resumed. The accumulated processing delay is now clearing, though it may take some time to fully catch up. Customers may continue to see some lag until the backlog has been processed. Recurring campaigns in the US region remain temporarily paused. We will resume normal campaign scheduling once the backlog has fully cleared, to ensure no duplicate or double sends occur. Our team is actively monitoring the recovery, and we will confirm once the system has fully returned to normal. Thank you for your continued patience.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
The data processing delay has been resolved, and processing has returned to normal. Recurring campaigns have been resumed, and continuous campaigns are now running as usual. Our team is actively monitoring the system to ensure continued stable performance. We will provide a final update once we have confirmed full recovery. We apologize for any inconvenience this may have caused.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-6930a46085
Is Optimizely still down?
No, this incident was resolved 2026-06-25 14:53 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
2d 18h, from 2026-06-22 20:30 UTC to 2026-06-25 14:53 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Data Ingestion and Processing, Campaigns in us.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.