- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Optimizely Identity
- Down Index
- 30of 100
What to do
Check whether you use Optimizely Optimizely Identity. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 15m it lasted.
Anything that failed between 2026-07-23 15:26 UTC and 2026-07-23 18:41 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 3
- investigating
We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.
provider
- identified
We have identified an issue stemming from a disruption with our identity provider. We are seeing some improvement as we work to mitigate the problem and we continue to work with them on a full resolution.
provider
- resolved
The disruption with our identify provider has been resolved. Thank you for your patience with this issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-769b5844c6
Is Optimizely still down?
No, this incident was resolved 2026-07-23 18:41 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
3h 15m, from 2026-07-23 15:26 UTC to 2026-07-23 18:41 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Optimizely Identity.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.