- Level
- confirmed
- Worst impact
- Degraded
- Components
- West US
- Regions
- us
What to do
Check whether you use Optimizely West US in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 23m it lasted.
Anything that failed between 2026-07-23 15:10 UTC and 2026-07-23 20:34 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 6
- investigating
We are currently investigating an issue reported for customer located in the West US Azure DC. We will provide additional updates as soon as they become available. Thank you for your patience!
provider
- identified
This issue has been identified and we are working with our third party vendor on mitigation efforts
provider
- identified
The potential cause of the degregation of the West US Azure Data Center has been identified. Mitigation efforts are currently underway. We will provide additional updates as soon as they become available. Thank you for your patience!
provider
- identified
Our third party vendor is continuing to rollout mitigation actions
provider
- monitoring
We are seeing continued restoration of sites across the platform, with services gradually returning to normal. Our teams are closely monitoring the situation and will share further updates as soon as they are available.
provider
- resolved
This incident has been resolved and service availability and functionality fully restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7da73a7f94
Is Optimizely still down?
No, this incident was resolved 2026-07-23 20:34 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
5h 23m, from 2026-07-23 15:10 UTC to 2026-07-23 20:34 UTC, by the times Optimizely posted.
What was affected?
Optimizely named West US in us.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.