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Optimizely

Performance degration for image delivering, tracking and online version

Degraded Lasted 1h 24m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Tracking, Online versions of mailings, Hosting of images and files
Down Index
18of 100

What to do

  • Check whether you use Optimizely Tracking, Online versions of mailings, Hosting of images and files. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 24m it lasted.

    Anything that failed between 2026-08-06 15:04 UTC and 2026-08-06 16:28 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 4

  1. investigating

    We are currently investigating an issue with degraded performance for image delivery, processing of tracking requests and delivery of online version.

    provider

  2. identified

    We have put a mitigation at place, so the mentioned services should be fully available again. The problem started around 16:38 CEST. Mitigation was activated at 17:00 CEST. We are continuing to our investigation.

    provider

  3. monitoring

    The performance problems didn't show up again. The mitigation is no longer needed and will be removed. We are still monitoring.

    provider

  4. resolved

    Systems are running stable with the mitigation removed. The incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-91adb95e4e

Is Optimizely still down?

No, this incident was resolved 2026-08-06 16:28 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

1h 24m, from 2026-08-06 15:04 UTC to 2026-08-06 16:28 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Tracking, Online versions of mailings, Hosting of images and files.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.