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Optimizely

Increased error rate when updated Shared or Variation Code with long custom code solutions

Degraded Lasted 1h 17m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Snippet Building
Down Index
18of 100

What to do

  • Check whether you use Optimizely Snippet Building. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 17m it lasted.

    Anything that failed between 2026-03-03 11:52 UTC and 2026-03-03 13:09 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 3

  1. investigating

    We are currently investigating an issue in Web Experimentation that is preventing some users from updating Shared Code or Variation Code with long custom code solutions.

    provider

  2. monitoring

    We have addressed a validation limitation that was preventing longer custom code solutions from being applied to experiments and campaigns.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9e72c22da5

Is Optimizely still down?

No, this incident was resolved 2026-03-03 13:09 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

1h 17m, from 2026-03-03 11:52 UTC to 2026-03-03 13:09 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Snippet Building.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.