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Optimizely

Content Graph Performance Degradation

Degraded Lasted 17m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region
Regions
apac, eu
Down Index
23of 100

What to do

  • Check whether you use Optimizely Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region in apac, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.

    Anything that failed between 2026-10-09 13:24 UTC and 2026-10-09 13:41 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 2

  1. investigating

    We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.

    provider

  2. resolved

    The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a2a11c7312

Is Optimizely still down?

No, this incident was resolved 2026-10-09 13:41 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

17m, from 2026-10-09 13:24 UTC to 2026-10-09 13:41 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region in apac, eu.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.