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Optimizely

Service degradation due to network connectivity issue in Southeast Asia

Degraded Lasted 2h 22m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Singapore, Australia East, Australia East
Regions
apac, au

What to do

  • Check whether you use Optimizely Singapore, Australia East, Australia East in apac, au. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.

    Anything that failed between 2026-08-25 05:15 UTC and 2026-08-25 07:37 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 3

  1. investigating

    A subset of Optimizely customers may experience connectivity issues or service degradation in the Southeast Asia region due to a network connectivity issue reported by our third-party provider. We will provide additional updates as soon as they become available. Thank you for your patience!

    provider

  2. monitoring

    The third‑party provider has mitigated the issue. We are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a671839ff4

Is Optimizely still down?

No, this incident was resolved 2026-08-25 07:37 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

2h 22m, from 2026-08-25 05:15 UTC to 2026-08-25 07:37 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Singapore, Australia East, Australia East in apac, au.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.