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Optimizely

ODP EU region - Data Ingest service is partially degraded

Degraded Lasted 4h 54m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Data Ingestion and Processing
Regions
eu

What to do

  • Check whether you use Optimizely Data Ingestion and Processing in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 54m it lasted.

    Anything that failed between 2026-06-30 13:05 UTC and 2026-06-30 17:58 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 3

  1. investigating

    For a small subset of EU ODP accounts, we are observing an ingest lag. We are investigating this and aiming to reduce said lag back to zero.

    provider

  2. identified

    We have identified the issue, and put some changes in place to mitigate it - currently, ingest lag is minimal but still present.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b2d3acdb06

Is Optimizely still down?

No, this incident was resolved 2026-06-30 17:58 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

4h 54m, from 2026-06-30 13:05 UTC to 2026-06-30 17:58 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Data Ingestion and Processing in eu.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.