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Optimizely

CMP: Modules are inaccessible

Partial outage Lasted 1h 48m · started · Optimizely's page

Level
confirmed
Worst impact
Partial outage
Components
Library, Plan, Requests, Open API, Analytics
Down Index
30of 100

What to do

  • Check whether you use Optimizely Library, Plan, Requests, Open API and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 48m it lasted.

    Anything that failed between 2026-06-16 07:04 UTC and 2026-06-16 08:52 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 3

  1. investigating

    We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP). The following modules are currently inaccessible to customers: - Plan - Requests - Library / DAM - Analytics Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.

    provider

  2. monitoring

    A fix has been implemented and we're currently monitoring the situation.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c59663d323

Is Optimizely still down?

No, this incident was resolved 2026-06-16 08:52 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

1h 48m, from 2026-06-16 07:04 UTC to 2026-06-16 08:52 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Library, Plan, Requests, Open API and 1 more.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.