- Level
- confirmed
- Worst impact
- Degraded
- Components
- Event Export, Event Export
- Down Index
- 20of 100
What to do
Check whether you use Optimizely Event Export, Event Export. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 43m it lasted.
Anything that failed between 2026-03-27 14:01 UTC and 2026-03-27 16:44 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 3
- identified
We are aware of an issue affecting the Events Export API, which is causing some requests to this endpoint to return errors. Our team has identified the root cause and is actively working on a resolution. No event data collection is impacted by this issue, only the ability to generate temporary export credentials is affected. We will provide updates as the fix progresses. We apologize for the inconvenience.
provider
- monitoring
The issue affecting the Events Export API has been resolved and we will continue to monitor the improvement.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d3af05488f
Is Optimizely still down?
No, this incident was resolved 2026-03-27 16:44 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
2h 43m, from 2026-03-27 14:01 UTC to 2026-03-27 16:44 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Event Export, Event Export.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.