- Level
- confirmed
- Worst impact
- Degraded
- Components
- Content Recommendations Management Interface
- Regions
- apac
What to do
Check whether you use Optimizely Content Recommendations Management Interface in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 41m it lasted.
Anything that failed between 2026-04-09 08:50 UTC and 2026-04-09 10:31 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 3
- investigating
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers. This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational. We are working toward a resolution and appreciate your patience. New updates will be shared when available.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e81d1a04a8
Is Optimizely still down?
No, this incident was resolved 2026-04-09 10:31 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
1h 41m, from 2026-04-09 08:50 UTC to 2026-04-09 10:31 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Content Recommendations Management Interface in apac.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.