- Level
- confirmed
- Worst impact
- Degraded
- Components
- Library
- Down Index
- 19of 100
What to do
Check whether you use Optimizely Library. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 50m it lasted.
Anything that failed between 2026-07-13 08:56 UTC and 2026-07-13 10:46 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 3
- investigating
We're currently investigating an issue involving DAM assets returning 404s for thumbnails while not generating downloads as well for a subset of customers. Our engineering teams are actively working on a solution, and this incident is being treated as a priority. We hope to share more information soon.
provider
- monitoring
A fix has been implemented and we're currently monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ec6cd65182
Is Optimizely still down?
No, this incident was resolved 2026-07-13 10:46 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
1h 50m, from 2026-07-13 08:56 UTC to 2026-07-13 10:46 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Library.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.