- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Library, Plan, Requests, Analytics
- Down Index
- 30of 100
What to do
Check whether you use Optimizely Library, Plan, Requests, Analytics. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 44m it lasted.
Anything that failed between 2026-09-20 11:24 UTC and 2026-09-20 13:08 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 4
- investigating
We are currently investigating an issue affecting the Optimizely Content Marketing Platform (CMP), where data is failing to load across multiple modules — including Plan, Resources, and Library — for a subset of customers on the GCP stack. Our Engineering team has been engaged and is actively investigating the root cause. We understand the impact this has on your workflows and appreciate your patience while we work toward a resolution. We will provide a follow-up update as soon as new information becomes available.
provider
- identified
The issue has been identified and a fix is being implemented
provider
- monitoring
A fix has been implemented and we're now monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-eeb9cf1b40
Is Optimizely still down?
No, this incident was resolved 2026-09-20 13:08 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
1h 44m, from 2026-09-20 11:24 UTC to 2026-09-20 13:08 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Library, Plan, Requests, Analytics.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.