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Optimizely

Flags permission issue.

Major outage Lasted 1h 48m · started · Optimizely's page

Level
confirmed
Worst impact
Major outage
Components
Application UI, Optimizely REST API
Down Index
41of 100

What to do

  • Check whether you use Optimizely Application UI, Optimizely REST API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 48m it lasted.

    Anything that failed between 2026-05-20 09:42 UTC and 2026-05-20 11:30 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 4

  1. investigating

    We are currently investigating the issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f262e55f21

Is Optimizely still down?

No, this incident was resolved 2026-05-20 11:30 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

1h 48m, from 2026-05-20 09:42 UTC to 2026-05-20 11:30 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Application UI, Optimizely REST API.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.