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Paddle

Partial Checkout Outage

Degraded Lasted 57m · started · Paddle's page

Level
confirmed
Worst impact
Degraded
Regions
us
Down Index
21of 100

What to do

  • Check whether you use Paddle in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 57m it lasted.

    Anything that failed between 2026-06-18 15:18 UTC and 2026-06-18 16:15 UTC may need a replay.
  • Subscribe to Paddle's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=paddle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Paddle 4

  1. identified

    We have identified the issue affecting checkouts. We are actively working to resolve the root cause and restore normal service as soon as possible. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

    provider

  2. identified

    We have identified the root cause of the issue affecting checkouts, which is related to a third-party provider. Our team is currently implementing mitigations to resolve the issue and restore normal service as soon as possible. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").

    provider

  3. monitoring

    We have implemented mitigations to address the issue affecting checkouts, and services are recovering. Our team is now actively monitoring the situation to ensure that normal service is fully restored and remains stable. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").

    provider

  4. resolved

    The issue affecting checkouts has been resolved. The third-party provider has restored their services, and we have removed the temporary mitigations. All systems are now operating normally, and checkouts are processing as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-33a973f480

Is Paddle still down?

No, this incident was resolved 2026-06-18 16:15 UTC. For Paddle's live state, see https://down.guide/paddle.

How long did it last?

57m, from 2026-06-18 15:18 UTC to 2026-06-18 16:15 UTC, by the times Paddle posted.

What was affected?

Paddle named in us.

What caused it?

Paddle hasn't published a root cause. If it does, it shows here.

Where does this come from?

Paddle's official status page, https://paddlestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.