- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 21of 100
What to do
Check whether your product depends on Paddle. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 15m it lasted.
Anything that failed between 2026-03-30 09:23 UTC and 2026-03-30 13:38 UTC may need a replay.Subscribe to Paddle's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=paddle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Paddle 3
- investigating
Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause. We will update the status as soon as we have more information. We appreciate your patience. Please reach out to my team via [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com") should you have any questions.
provider
- monitoring
We are pleased to confirm that the issue affecting checkout loading across Paddle Classic and Paddle Billing has been resolved, and normal service has now been fully restored. A small number of sellers were impacted during this time. Our team will continue to monitor the situation closely over the next 24 hours to ensure ongoing stability. We sincerely apologize for any disruption this may have caused. If you have any further questions or concerns, please don’t hesitate to reach out to my team at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
provider
- resolved
We are pleased to confirm that the issue affecting checkout loading across Paddle Classic and Paddle Billing has been resolved, and normal service has now been fully restored. A small number of sellers were impacted during this time. Our team will continue to monitor the situation closely over the next 24 hours to ensure ongoing stability. We sincerely apologize for any disruption this may have caused. If you have any further questions or concerns, please don’t hesitate to reach out to my team at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6d4e8b7e73
Is Paddle still down?
No, this incident was resolved 2026-03-30 13:38 UTC. For Paddle's live state, see https://down.guide/paddle.
How long did it last?
4h 15m, from 2026-03-30 09:23 UTC to 2026-03-30 13:38 UTC, by the times Paddle posted.
What caused it?
Paddle hasn't published a root cause. If it does, it shows here.
Where does this come from?
Paddle's official status page, https://paddlestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.