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Paddle

Intermittent Checkout Loading Issues

Degraded Lasted 4h 9m · started · Paddle's page

Level
confirmed
Worst impact
Degraded
Regions
us
Down Index
25of 100

What to do

  • Check whether you use Paddle in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 9m it lasted.

    Anything that failed between 2026-06-25 01:07 UTC and 2026-06-25 05:16 UTC may need a replay.
  • Subscribe to Paddle's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=paddle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Paddle 4

  1. identified

    Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause. We will update the status as soon as we have more information. We appreciate your patience. Please reach out to my team via [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com") should you have any questions.

    provider

  2. investigating

    We are continuing to investigate the issue. We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.

    provider

  3. monitoring

    We have deployed a fix for the issue that was affecting Paddle Billing Checkouts. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

    provider

  4. resolved

    The incident affecting Checkouts has been fully resolved. All services are now operating normally.  We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-83b827bf84

Is Paddle still down?

No, this incident was resolved 2026-06-25 05:16 UTC. For Paddle's live state, see https://down.guide/paddle.

How long did it last?

4h 9m, from 2026-06-25 01:07 UTC to 2026-06-25 05:16 UTC, by the times Paddle posted.

What was affected?

Paddle named in us.

What caused it?

Paddle hasn't published a root cause. If it does, it shows here.

Where does this come from?

Paddle's official status page, https://paddlestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.