- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us
- Down Index
- 20of 100
What to do
Check whether you use Paddle in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.
Anything that failed between 2026-03-20 18:59 UTC and 2026-03-20 19:27 UTC may need a replay.Subscribe to Paddle's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=paddle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Paddle 4
- identified
We have identified an issue affecting our checkout service that began around 18:20 GMT. Our team has confirmed the service experienced approximately 11 minutes of errors, with normal service restored by 18:31 GMT. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
provider
- resolved
We are pleased to confirm that the issue affecting our checkout service has been resolved. Normal service has been fully restored. Our team will continue to monitor the situation closely over the next 24 hours to ensure stability. We apologize for any disruption this may have caused. If you have any further questions or concerns, please don't hesitate to reach out to us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
provider
- resolved
Following 24 hours of monitoring, we are happy to confirm that this incident is now closed. Our checkout service remains fully stable with no further issues detected. Thank you for your patience while we worked through this. If you have any questions, please don't hesitate to reach out to us at [sellers@paddle.com](mailto:sellers@paddle.com).
provider
- resolved
Following 24 hours of monitoring, we are happy to confirm that this incident is now closed. Our checkout service remains fully stable with no further issues detected. Thank you for your patience while we worked through this. If you have any questions, please don't hesitate to reach out to us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-977e6bb17b
Is Paddle still down?
No, this incident was resolved 2026-03-20 19:27 UTC. For Paddle's live state, see https://down.guide/paddle.
How long did it last?
28m, from 2026-03-20 18:59 UTC to 2026-03-20 19:27 UTC, by the times Paddle posted.
What was affected?
Paddle named in us.
What caused it?
Paddle hasn't published a root cause. If it does, it shows here.
Where does this come from?
Paddle's official status page, https://paddlestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.