- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use Paddle in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 33m it lasted.
Anything that failed between 2025-11-18 12:17 UTC and 2025-11-18 14:51 UTC may need a replay.Subscribe to Paddle's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=paddle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Paddle 4
- investigating
Our engineers are currently investigating an issue. We will update the status as soon as we have more information. We appreciate your patience. Please reach out to our Customer Support team via [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com") should you have any questions.
provider
- investigating
We're currently seeing a small number of checkouts being impacted for customers using PayPal due to the Cloudflare outage. We are actively monitoring the situation and will provide an update when we have more information. We appreciate your patience. Please reach out to our Customer Support team via [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com") should you have any questions.
provider
- monitoring
We're currently seeing a small number of checkouts being impacted for customers using PayPal due to the Cloudflare outage. We are actively monitoring the situation and will provide an update as soon as we have more information. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.
provider
- resolved
The incident has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9ce0d1a9e7
Is Paddle still down?
No, this incident was resolved 2025-11-18 14:51 UTC. For Paddle's live state, see https://down.guide/paddle.
How long did it last?
2h 33m, from 2025-11-18 12:17 UTC to 2025-11-18 14:51 UTC, by the times Paddle posted.
What was affected?
Paddle named in us.
What caused it?
Paddle hasn't published a root cause. If it does, it shows here.
Where does this come from?
Paddle's official status page, https://paddlestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.