The Down Index, 2019-W43
That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.
2019-10-21 to 2019-10-28
- 130UPS shipping rates not available at checkoutShopify · Partial outage · 1h 16m
- 227Payment processing failures for merchants using PayPal ExpressShopify · Partial outage · 21m
- 324Themes not installing to some shops, problems with downloading shipping labelsShopify · Degraded · 6h 53m
- 423Higher latency and increased error rate on CDN and upload APIUploadcare · Degraded · 1h 38m
- 522Problems logging into Shopify accountsShopify · Degraded · 1h 25m
- 619SMS messages for order confirmations not received or delayedShopify · Degraded · 23m
← 2019-W42 · 2019-W44 → · Methodology
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