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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2023-W42, Oct 16 to Oct 22.

  1. 143Failing requests and timeoutscrates.io · Partial outage · 11h 42m
    • Impact18
    • Breadth10
    • Duration15
    • Reach0
    • Acknowledgement0
  2. 243that there is an issue that is currently causing longer than expected wait times for phone support. Our chat support is operating normally. We apologizeGusto · Major outage · 3h 11m
    • Impact30
    • Breadth1
    • Duration12
    • Reach0
    • Acknowledgement0
  3. 334Database Storage LatenciesPyPI · Partial outage · 3h 12m
    • Impact18
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  4. 433Experiencing Issues with Visitor ReportClearbit · Degraded · 1d 5h
    • Impact8
    • Breadth1
    • Duration15
    • Reach9
    • Acknowledgement0
  5. 529CDNUploadcare · Partial outage · 46m
    • Impact18
    • Breadth2
    • Duration9
    • Reach0
    • Acknowledgement0
  6. 626Views related to stacks are unavailableSpacelift · Partial outage · 17m
    • Impact18
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  7. 718API DowntimeUnit · Partial outage · 0m
    • Impact18
    • Breadth0
    • Duration0
    • Reach0
    • Acknowledgement0
  8. 818Degraded Segment Inbound request processingCourier · Degraded · 1h 35m
    • Impact8
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  9. 918Documents page search not listing documentsDropbox Sign · Maintenance · 27m
    • Impact8
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0

← 2023-W41 · 2023-W43 →

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