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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2024-W04, Jan 22 to Jan 28.

  1. 144span ingestion for customers using Cloud Observability operated microsats failingServiceNow Cloud Observability · Major outage · 1h 8m
    • Impact30
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  2. 242Users are unable to consistently sign In to MuralMural · Major outage · 1h 26m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  3. 333Page View Alerts DelayedClearbit · Degraded · 14d 2h
    • Impact8
    • Breadth1
    • Duration15
    • Reach9
    • Acknowledgement0
  4. 430Linkedin.com - IssueLinkedIn · Partial outage · 1h 17m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  5. 530Web App OutageStitch · Partial outage · 1h 5m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  6. 630All 37signals apps are having troubleBasecamp · Maintenance · 25m
    • Impact8
    • Breadth15
    • Duration7
    • Reach0
    • Acknowledgement0
  7. 726Degraded connectivity between clusters and external services.CockroachDB Cloud · Degraded · 11h 14m
    • Impact8
    • Breadth3
    • Duration15
    • Reach0
    • Acknowledgement0
  8. 818Authentication errors on Matrix, Optimization, and Directions APIsMapbox · Partial outage · 0m
    • Impact18
    • Breadth0
    • Duration0
    • Reach0
    • Acknowledgement0
  9. 917Incident timeline loading slower than normalRootly · Degraded · 53m
    • Impact8
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  10. 1010Elevated API ErrorsSpacelift · Degraded · 1m
    • Impact8
    • Breadth1
    • Duration1
    • Reach0
    • Acknowledgement0
  11. 119Elevated API ErrorsSpacelift · Degraded · 0m
    • Impact8
    • Breadth1
    • Duration0
    • Reach0
    • Acknowledgement0

← 2024-W03 · 2024-W05 →

Scoring your own services' incidents the same way? Sazabi does that for your stack.