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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2024-W19, May 6 to May 12.

  1. 134High failure rate in metric queriesServiceNow Cloud Observability · Partial outage · 2h 37m
    • Impact18
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  2. 233Assets not displaying in Asset Managerimgix · Partial outage · 10h 30m
    • Impact18
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  3. 331High error rate on one of our Feed shards in the us-east regionStream · Partial outage · 47m
    • Impact18
    • Breadth4
    • Duration9
    • Reach0
    • Acknowledgement0
  4. 424Login Issues & Partial Capture Outage (Web & Mobile)FullStory · Degraded · 4h 15m
    • Impact8
    • Breadth3
    • Duration13
    • Reach0
    • Acknowledgement0
  5. 520Push notification delivery issuesAbly · Degraded · 0m
    • Impact8
    • Breadth0
    • Duration0
    • Reach12
    • Acknowledgement0
  6. 619Controls page in degraded stateSecureframe · Degraded · 35m
    • Impact8
    • Breadth3
    • Duration8
    • Reach0
    • Acknowledgement0
  7. 719Corpus creation and indexing performance degraded.Vectara · Degraded · 4m
    • Impact8
    • Breadth7
    • Duration4
    • Reach0
    • Acknowledgement0
  8. 819Delayed search and dashboard resultsFullStory · Degraded · 1h 4m
    • Impact8
    • Breadth1
    • Duration10
    • Reach0
    • Acknowledgement0
  9. 916Increased indexing latencyVectara · Degraded · 7m
    • Impact8
    • Breadth3
    • Duration5
    • Reach0
    • Acknowledgement0

← 2024-W18 · 2024-W20 →

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