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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2024-W42, Oct 14 to Oct 20.

  1. 141All customers are unable to use our chat option for support.Gusto · Major outage · 1h 33m
    • Impact30
    • Breadth1
    • Duration10
    • Reach0
    • Acknowledgement0
  2. 233New endpoints failing to start in all regionsngrok · Partial outage · 23m
    • Impact18
    • Breadth8
    • Duration7
    • Reach0
    • Acknowledgement0
  3. 331Boards are demonstrating slow performance for Workspace GuestsTrello · Degraded · 1d 3h
    • Impact8
    • Breadth8
    • Duration15
    • Reach0
    • Acknowledgement0
  4. 431Issues impacting Email SendingIterable · Partial outage · 5h 25m
    • Impact18
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  5. 529Highrise is having some troubleBasecamp · Maintenance · 48m
    • Impact18
    • Breadth2
    • Duration9
    • Reach0
    • Acknowledgement0
  6. 627Experiencing significant delay with HTTP event sourcesPipedream · Partial outage · 50m
    • Impact18
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  7. 724We are currently experiencing performance problems with FormsDropbox Sign · Partial outage · 12m
    • Impact18
    • Breadth0
    • Duration6
    • Reach0
    • Acknowledgement0
  8. 824Jamf Device Integration IssueTwingate · Degraded · 1d 17h
    • Impact8
    • Breadth1
    • Duration15
    • Reach0
    • Acknowledgement0
  9. 921High latency on Pulumi Cloud APIPulumi Cloud · Degraded · 1h 10m
    • Impact8
    • Breadth3
    • Duration10
    • Reach0
    • Acknowledgement0
  10. 1019S3 Ingestion incidentLoggly · Degraded · 45m
    • Impact8
    • Breadth2
    • Duration9
    • Reach0
    • Acknowledgement0
  11. 1118Application Loading IssuesClose · Degraded · 42m
    • Impact8
    • Breadth1
    • Duration9
    • Reach0
    • Acknowledgement0
  12. 1217Elevated API ErrorsSpacelift · Degraded · 40m
    • Impact8
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  13. 1316Elevated API ErrorsSpacelift · Degraded · 24m
    • Impact8
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  14. 1414Elevated API ErrorsSpacelift · Degraded · 8m
    • Impact8
    • Breadth1
    • Duration5
    • Reach0
    • Acknowledgement0

← 2024-W41 · 2024-W43 →

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