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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W12, Mar 17 to Mar 23.

  1. 156Dashboard outageBrowserbase · Major outage · 7h 56m
    • Impact30
    • Breadth0
    • Duration14
    • Reach12
    • Acknowledgement0
  2. 253Bitbucket has degraded performanceBitbucket · Partial outage · 4h 22m
    • Impact18
    • Breadth11
    • Duration13
    • Reach11
    • Acknowledgement0
  3. 340Errors connecting to smtp.eu.mailgun.orgMailgun · Partial outage · 10h 24m
    • Impact18
    • Breadth7
    • Duration15
    • Reach0
    • Acknowledgement0
  4. 439Grammarly is experiencing a service interruptionGrammarly · Partial outage · 3h 13m
    • Impact18
    • Breadth9
    • Duration12
    • Reach0
    • Acknowledgement0
  5. 538Bitbucket has degraded performanceBitbucket · Degraded · 1h 14m
    • Impact8
    • Breadth9
    • Duration10
    • Reach11
    • Acknowledgement0
  6. 635Third-party Snowflake issue impacting CDI, Currents and DashboardBraze · Degraded · 2h 56m
    • Impact8
    • Breadth4
    • Duration12
    • Reach11
    • Acknowledgement0
  7. 733Slow or failure to load FullstoryFullStory · Partial outage · 3h 40m
    • Impact18
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  8. 832Lokalise main application performance degradationLokalise · Partial outage · 1h 11m
    • Impact18
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  9. 930Bitbucket pipelines showing error when running a build.Bitbucket · Degraded · 50m
    • Impact8
    • Breadth2
    • Duration9
    • Reach11
    • Acknowledgement0
  10. 1029Twingate Service IssuesTwingate · Degraded · 1h 16m
    • Impact8
    • Breadth11
    • Duration10
    • Reach0
    • Acknowledgement0
  11. 1127Missing Images in Asset Managerimgix · Degraded · 1d 13h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  12. 1227Infrastructure Alerts- False Host Not ReportingNew Relic · Degraded · 2d 4h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  13. 1327Grammarly is experiencing a service interruptionGrammarly · Degraded · 49m
    • Impact8
    • Breadth10
    • Duration9
    • Reach0
    • Acknowledgement0
  14. 1425Some Windows users may not be able to use the online-only functionalityDropbox · Maintenance · 14d 19h
    • Impact8
    • Breadth2
    • Duration15
    • Reach0
    • Acknowledgement0
  15. 1523Chat Endpoint: Encountering Increased Error rateCohere · Degraded · 10h 34m
    • Impact8
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  16. 1623DeepSeek R1 16k is currently unavailable smaller context lengths are still availableSambaNova Cloud · Degraded · 1d 20h
    • Impact8
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1718LLM crawlers continue to DDoS SourceHutSourceHut · Degraded · 0m
    • Impact8
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  18. 1818Intermittent issues with file resolutionUploadThing · Degraded · 1h 21m
    • Impact8
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  19. 1918PDFs rendering as thumbnail images on Chrome & EdgeDatoCMS · Degraded · 0m
    • Impact8
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  20. 2018Rerank Endpoint: Degraded ServiceCohere · Degraded · 1h 28m
    • Impact8
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  21. 2113Degraded Performance Across the Web Platform and SlackRootly · Degraded · 7m
    • Impact8
    • Breadth0
    • Duration5
    • Reach0
    • Acknowledgement0

← 2025-W11 · 2025-W13 →

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