Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
The week's worst incidents, ranked by Down Index score: 2025-W30, Jul 21 to Jul 27.
- 149Calls degradedBland AI · Major outage · 17m
- 247Incident 07/22/25Airtable · Degraded · 35m
- 344Calls UnresponsiveBland AI · Major outage · 28m
- 442Error with certificates in ngrokngrok · Major outage · 1h 38m
- 542Model serving infrastructure outageCohere · Major outage · 3h 57m
- 6392025-July-22 Service IncidentSauce Labs · Partial outage · 4h 29m
- 736Delayed asynchronous task processingFlagsmith · Degraded · 16m
- 835GB VoIP FailuresDuo Security · Partial outage · 10h 48m
- 932Delay with transfersWise · Degraded · 1h 30m
- 1031Login Issues and Possible App SlownessSMTP2GO · Degraded · 17h 57m
- 1130Cascade OutageWindsurf · Partial outage · 1h 6m
- 1229Calls DegradedBland AI · Partial outage · 8m
- 1329Incident affecting run schedulingSpacelift · Partial outage · 1h 37m
- 1429Calls DegradedBland AI · Partial outage · 9m
- 1527AIQA ProcessingDrata · Partial outage · 37m
- 1627Duo AI Assistant Intermittent failuresDuo Security · Degraded · 14h
- 1726GitHub PR comments are not working anymoreSonarCloud · Partial outage · 20m
- 1825HTTPS Tracking Certificate Creation / Renewal blocked by Let's Encrypt OutageMailgun · Degraded · 11h 37m
- 1925Increased authentication errorsVoyage AI · Degraded · 21m
- 2024Delays issuing certificatesngrok · Degraded · 19h 2m
- 2124Outbound message delivery to Yahoo is delayed/slowSparkPost · Degraded · 3h 39m
- 2223Events API and Reporting Delays1Password · Degraded · 3d 2h
- 2323Dependent Service incident intermittently impacting CockroachCloud OperationsCockroachDB Cloud · Degraded · 6h 42m
- 2423Some Videos Are Stuck Processing/OptimizingVimeo · Degraded · 6h 57m
- 2522Elevated Claude Sonnet 4 ErrorsWindsurf · Degraded · 3h 15m
Scoring your own services' incidents the same way? Sazabi does that for your stack.