The Down Index, 2025-W29

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W29, Jul 14 to Jul 20.

160Elevated error ratesUnit · Major outage · 1h 31m
- Impact30
- Breadth20
- Duration10
- Reach0
- Acknowledgement0
249Users experiencing issues with Email to Board failingTrello · Partial outage · 2h 2m
- Impact18
- Breadth20
- Duration11
- Reach0
- Acknowledgement0
347Major service outageLokalise · Major outage · 54m
- Impact30
- Breadth8
- Duration9
- Reach0
- Acknowledgement0
446Ads Manager, Boards, Home, Pins, Profile, Sign up and login, The Pinterest API - Partial outagePinterest · Partial outage · 3h 10m
- Impact18
- Breadth16
- Duration12
- Reach0
- Acknowledgement0
541Elevated errors with commentsReddit · Partial outage · 6h 27m
- Impact18
- Breadth9
- Duration14
- Reach0
- Acknowledgement0
640Ads Manager, Home, Pins - Partial outagePinterest · Partial outage · 6h 16m
- Impact18
- Breadth8
- Duration14
- Reach0
- Acknowledgement0
739Investigating: Smartsheet InaccessibleSmartsheet · Partial outage · 2h 17m
- Impact18
- Breadth10
- Duration11
- Reach0
- Acknowledgement0
838Link-shortening issue impacting all regionsBraze · Partial outage · 50m
- Impact18
- Breadth0
- Duration9
- Reach11
- Acknowledgement0
937New uploads not transitioning to playableVimeo · Partial outage · 4h 42m
- Impact18
- Breadth6
- Duration13
- Reach0
- Acknowledgement0
1036Prisma ORM engine binary download issues causing Accelerate and Prisma Postgres errorsPrisma Data Platform · Partial outage · 5h 38m
- Impact18
- Breadth5
- Duration13
- Reach0
- Acknowledgement0
1134Investigating elevated site errorsReddit · Partial outage · 46m
- Impact18
- Breadth7
- Duration9
- Reach0
- Acknowledgement0
1234Lever host job sites failing to load/taking a long time to load.Lever · Partial outage · 1d 23h
- Impact18
- Breadth1
- Duration15
- Reach0
- Acknowledgement0
1334Errors Loading Mixpanel.comMixpanel · Partial outage · 38m
- Impact18
- Breadth8
- Duration8
- Reach0
- Acknowledgement0
1432Code cells displaying HTML not renderingHex · Partial outage · 1h 16m
- Impact18
- Breadth4
- Duration10
- Reach0
- Acknowledgement0
1531Guides sections are missing contentsReadMe · Partial outage · 1h
- Impact18
- Breadth4
- Duration9
- Reach0
- Acknowledgement0
1629JFrog Cloud Platform degraded UI performanceJFrog · Maintenance · 3m
- Impact8
- Breadth18
- Duration3
- Reach0
- Acknowledgement0
1729Errors selecting Employees in Compensation Cycle SetupLattice · Degraded · 1h 47m
- Impact8
- Breadth10
- Duration11
- Reach0
- Acknowledgement0
18285xx Spike for Client SDK InitializationStatsig · Partial outage · 11m
- Impact18
- Breadth4
- Duration6
- Reach0
- Acknowledgement0
1927Data refresh issue in Visual Insights and Data ExplorerLever · Degraded · 12h 36m
- Impact8
- Breadth4
- Duration15
- Reach0
- Acknowledgement0
2026Degraded ETA and Traffic VisualizationMapbox · Degraded · 10h 31m
- Impact8
- Breadth3
- Duration15
- Reach0
- Acknowledgement0
2126Intermittent Rules LoadingJumpCloud · Degraded · 6h 22m
- Impact8
- Breadth4
- Duration14
- Reach0
- Acknowledgement0
2226Census unable to send any emailsCensus · Degraded · 2h 9m
- Impact8
- Breadth7
- Duration11
- Reach0
- Acknowledgement0
2326Errors Loading ReportsMixpanel · Degraded · 1h 35m
- Impact8
- Breadth8
- Duration10
- Reach0
- Acknowledgement0
2426Shared Interconnection Connectivity IssueEquinix Metal · Degraded · 7h 51m
- Impact8
- Breadth4
- Duration14
- Reach0
- Acknowledgement0
2526Typeform Renderer - Degraded - Intermittent Upstream ErrorTypeform · Partial outage · 19m
- Impact18
- Breadth1
- Duration7
- Reach0
- Acknowledgement0

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