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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W49, Dec 1 to Dec 7.

  1. 155Postman is not loadingPostman · Major outage · 24m
    • Impact30
    • Breadth18
    • Duration7
    • Reach0
    • Acknowledgement0
  2. 254Cloudinary Support Portal OutageCloudinary · Major outage · 4h 48m
    • Impact30
    • Breadth0
    • Duration13
    • Reach11
    • Acknowledgement0
  3. 352Klarna Customer support and other Klarna apps including Purchase Flow service are affectedKlarna · Major outage · 1h 6m
    • Impact30
    • Breadth12
    • Duration10
    • Reach0
    • Acknowledgement0
  4. 451Major OutageDeepL · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  5. 550Ably website, customer dashboard & Control API issuesAbly · Major outage · 19m
    • Impact30
    • Breadth1
    • Duration7
    • Reach12
    • Acknowledgement0
  6. 647Issues loading Drata sites due to upstream provider outageDrata · Major outage · 9m
    • Impact30
    • Breadth12
    • Duration5
    • Reach0
    • Acknowledgement0
  7. 747Make services currently not accessibleMake · Partial outage · 1h 13m
    • Impact18
    • Breadth19
    • Duration10
    • Reach0
    • Acknowledgement0
  8. 846Issue connecting to website and registrynpm · Partial outage · 40m
    • Impact18
    • Breadth20
    • Duration8
    • Reach0
    • Acknowledgement0
  9. 946Issue with upstream providerLattice · Major outage · 14m
    • Impact30
    • Breadth10
    • Duration6
    • Reach0
    • Acknowledgement0
  10. 1044Ashby Unavailable Due to Upstream ProviderAshby · Major outage · 40m
    • Impact30
    • Breadth6
    • Duration8
    • Reach0
    • Acknowledgement0
  11. 1143Network infrastructure issuebeehiiv · Major outage · 23m
    • Impact30
    • Breadth6
    • Duration7
    • Reach0
    • Acknowledgement0
  12. 1243Service unavailableWise · Partial outage · 38m
    • Impact18
    • Breadth17
    • Duration8
    • Reach0
    • Acknowledgement0
  13. 1342All Cloud services intermittently unavailableSambaNova Cloud · Major outage · 46m
    • Impact30
    • Breadth3
    • Duration9
    • Reach0
    • Acknowledgement0
  14. 1442Aircall Support Portal unavailableAircall · Major outage · 29m
    • Impact30
    • Breadth4
    • Duration8
    • Reach0
    • Acknowledgement0
  15. 1541Degradation in Affirm Checkout ServiceAffirm · Maintenance · 50m
    • Impact18
    • Breadth14
    • Duration9
    • Reach0
    • Acknowledgement0
  16. 1640Incident Report - API Outage on December 2, 2025DatoCMS · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  17. 1740Lever Sandbox DownLever · Major outage · 42m
    • Impact30
    • Breadth1
    • Duration9
    • Reach0
    • Acknowledgement0
  18. 1840Significant delays in asset generationRunway · Partial outage · 1h 15m
    • Impact18
    • Breadth12
    • Duration10
    • Reach0
    • Acknowledgement0
  19. 1939Degraded performance on /v2/TranslateDeepL · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  20. 2039Elevated error rates for DeepL Free TranslateDeepL · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  21. 2139Internal Server Errors returned for several servicesSourcegraph · Major outage · 49m
    • Impact30
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  22. 2239App and Public content failures due to Cloudflare outageGitBook · Major outage · 1h
    • Impact30
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  23. 2338Vimeo Site and Player IssuesVimeo · Major outage · 41m
    • Impact30
    • Breadth0
    • Duration8
    • Reach0
    • Acknowledgement0
  24. 2438Canva is down due to Cloudflare outageCanva · Major outage · 34m
    • Impact30
    • Breadth0
    • Duration8
    • Reach0
    • Acknowledgement0
  25. 2537open telemetry logs and spans ingestion issuesTrigger.dev · Partial outage · 21h 10m
    • Impact18
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0

← 2025-W48 · 2025-W50 →

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