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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W50, Dec 8 to Dec 14.

  1. 162Errors installing Connect on Forge Apps in ConfluenceConfluence · Major outage · 3h 29m
    • Impact30
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  2. 259500 Errors being experienced by Trello usersTrello · Major outage · 1h 2m
    • Impact30
    • Breadth20
    • Duration9
    • Reach0
    • Acknowledgement0
  3. 351Voice API unavailableDeepL · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  4. 451Major OutageDeepL · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  5. 545SafeBase AI Questionnaire Service (AIQA) DownDrata · Major outage · 9h 4m
    • Impact30
    • Breadth1
    • Duration14
    • Reach0
    • Acknowledgement0
  6. 643Missing metrics in some Confluent Cloud Kafka clustersConfluent Cloud · Degraded · 1d 10h
    • Impact8
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  7. 742Issues affecting Aleph generationsRunway · Partial outage · 2h 38m
    • Impact18
    • Breadth12
    • Duration12
    • Reach0
    • Acknowledgement0
  8. 839Voice for Conversations - Partial OutageDeepL · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  9. 939Elevated Error Rate for GlossariesDeepL · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  10. 1038API Service DegradationChargebee · Degraded · 2h 13m
    • Impact8
    • Breadth8
    • Duration11
    • Reach11
    • Acknowledgement0
  11. 1138Slowdown in video processingapi.video · Partial outage · 49m
    • Impact18
    • Breadth4
    • Duration9
    • Reach7
    • Acknowledgement0
  12. 1237Cloudflare Pages build failureCloudflare Workers · Degraded · 6h 16m
    • Impact8
    • Breadth1
    • Duration14
    • Reach14
    • Acknowledgement0
  13. 1336Increased rate of 503 errors to all modelsVoyage AI · Partial outage · 37m
    • Impact18
    • Breadth10
    • Duration8
    • Reach0
    • Acknowledgement0
  14. 1436Delayed notificationsPaddle · Partial outage · 7h 16m
    • Impact18
    • Breadth4
    • Duration14
    • Reach0
    • Acknowledgement0
  15. 1536Connectivity issueSMTP2GO · Partial outage · 14m
    • Impact18
    • Breadth12
    • Duration6
    • Reach0
    • Acknowledgement0
  16. 1635Increased errors for Durable Objects and Workers/Pages builds/asset uploadsCloudflare Workers · Degraded · 27m
    • Impact8
    • Breadth5
    • Duration8
    • Reach14
    • Acknowledgement0
  17. 1733Delay for new nodes coming onlineAiven · Partial outage · 16h 53m
    • Impact18
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  18. 1833Elevated errorsReddit · Partial outage · 34m
    • Impact18
    • Breadth7
    • Duration8
    • Reach0
    • Acknowledgement0
  19. 1932Connections IssuesHelp Scout · Partial outage · 1h
    • Impact18
    • Breadth5
    • Duration9
    • Reach0
    • Acknowledgement0
  20. 2031Knowledge Base Queries FailingBland AI · Partial outage · 7m
    • Impact18
    • Breadth8
    • Duration5
    • Reach0
    • Acknowledgement0
  21. 2131Errors querying records and listsAttio · Partial outage · 6h 1m
    • Impact18
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  22. 2231Creating new Actors from Actor templates in UI is unavailableApify · Degraded · 2h 30m
    • Impact8
    • Breadth1
    • Duration11
    • Reach11
    • Acknowledgement0
  23. 23303D Secure purchase attempts for subscriptions are failingSquarespace · Partial outage · 1h 21m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  24. 2429Census Web Outage and Sync DelaysCensus · Degraded · 35m
    • Impact8
    • Breadth13
    • Duration8
    • Reach0
    • Acknowledgement0
  25. 2529Partial Degradation of Qwen3 32B, Llama 3.1 8B, Llama 3.3 70B, and Qwen-3-235B-Instruct-2507Cerebras · Degraded · 2h 30m
    • Impact8
    • Breadth0
    • Duration11
    • Reach10
    • Acknowledgement0

← 2025-W49 · 2025-W51 →

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