Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
The week's worst incidents, ranked by Down Index score: 2025-W51, Dec 15 to Dec 21.
- 162App not respondingFront · Major outage · 3h 54m
- 251Network CongestionCloudflare Workers · Degraded · 1h 3m
- 350Loging to the platform is not availableMake · Major outage · 10h 45m
- 445Calls failing due to worker unavailabilityVapi · Major outage · 6d 4h
- 544We are aware that customers may be experiencing issues when accessing Gusto.Gusto · Major outage · 2h 40m
- 643General service degradationRippling · Major outage · 3h 48m
- 742Docs site not loadingHelp Scout · Major outage · 1h 19m
- 841Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake OutageSegment · Partial outage · 10h 18m
- 940Failed transformation requests with combination of Strict Transformations and Auto-UploadCloudinary · Degraded · 4h 22m
- 1040Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and RovoConfluence · Degraded · 2h 35m
- 1140Upload API Degradation.Uploadcare · Partial outage · 9h 26m
- 1239Partial API Service Latency for Swap and Transfers EndpointsMoralis · Major outage · 52m
- 1339Partial Outage - Glossary SharingDeepL · Partial outage · 0m
- 1438Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and RovoJira · Degraded · 2h 45m
- 1535Increase latency on Liveblocks APILiveblocks · Degraded · 24m
- 1635Elevated API ErrorsRadar · Degraded · 7h 23m
- 1734Partial API Service DisruptionMoralis · Partial outage · 3h 28m
- 1833Merchant Operations degradation - Maintenance OngoingKlarna · Degraded · 4h 6m
- 1933Sandbox ErrorWise · Partial outage · 3h 26m
- 2033Issue loading displays in some published appsHex · Partial outage · 2h 32m
- 2133Batch enrichment processing delaysClearbit · Degraded · 4d 18h
- 2233Network Performance IssuesCloudflare · Partial outage · 23h 49m
- 2332Non-English Template Front SitesSquarespace · Partial outage · 3h 58m
- 2431Call and API failures due to Stripe outageRetell AI · Partial outage · 31m
- 2531Billing Dashboard and Plans OutageCloudinary · Degraded · 3h 53m
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