Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
The week's worst incidents, ranked by Down Index score: 2025-W52, Dec 22 to Dec 28.
- 152Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud ProductsBitbucket · Major outage · 38m
- 248Unable to start new tasksRunway · Major outage · 11m
- 346Some syncs failing to initiateHightouch · Partial outage · 34m
- 442Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud ProductsConfluence · Major outage · 2h 32m
- 542Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud ProductsTrello · Major outage · 38m
- 641Inability to upgrade/reactivate accounts from free/startup tier and start trialsMiro · Partial outage · 4h 56m
- 741Some services are down due to DatabaseModal · Major outage · 1h 54m
- 840Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud ProductsJira · Major outage · 38m
- 934Workers AI experiencing degraded availability in some modelsCloudflare Workers · Degraded · 1h 39m
- 1033JFrog Connect partial disruption with subset of devices appearing offlineJFrog · Partial outage · 1d 23h
- 1132Duo Support Phone System IssueDuo Security · Partial outage · 1h 24m
- 1231Domain RegistrationsSquarespace · Partial outage · 1h 45m
- 1328Increased 4XX and 5XX errors with Connected AppsStytch · Degraded · 0m
- 1427Authentication Issues with Sentry IntegrationVanta · Degraded · 1d 17h
- 1524Increased rate of disconnections from Sentryincident.io · Degraded · 3h 28m
- 1624Scheduling of new containers failingModal · Partial outage · 16m
- 1722End of call reports + transcript showing duplicate messagesVapi · Degraded · 8h 33m
- 1821Incorrect IP Geolocation on Cloudflare DashboardCloudflare · Degraded · 5h 20m
- 1920Calls dropping and quality issuesAircall · Degraded · 1h 50m
- 2020Substack is experiencing issuesSubstack · Degraded · 42m
- 2118Elevated number of 5xx errors in BOMCloudflare · Degraded · 16m
- 2218git.sr.ht disrupted by LLM crawler botnetsSourceHut · Degraded · 0m
- 2318Model Performance or Availability Issue: llama-3.3-70b-versatileGroq · Degraded · 1h 15m
- 248Intermittent Docs Sites loading issuesHelp Scout · Degraded · 0m
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