The Down Index, 2026-W02

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W02, Jan 5 to Jan 11.

170Unable to reach bitbucket siteBitbucket · Major outage · 2h 30m
- Impact30
- Breadth18
- Duration11
- Reach11
- Acknowledgement0
256Census Full OutageCensus · Major outage · 5h 7m
- Impact30
- Breadth13
- Duration13
- Reach0
- Acknowledgement0
352Investigating connectivity issues across accounts and devicesmonday.com · Major outage · 1h 7m
- Impact30
- Breadth12
- Duration10
- Reach0
- Acknowledgement0
445Issues with fly.io databasesTurso · Major outage · 14h 44m
- Impact30
- Breadth0
- Duration15
- Reach0
- Acknowledgement0
545Bitbucket workspace invitations failing for all usersBitbucket · Degraded · 35m
- Impact8
- Breadth18
- Duration8
- Reach11
- Acknowledgement0
643[Critical] Issues with Multiple Box ServicesBox · Major outage · 58m
- Impact30
- Breadth4
- Duration9
- Reach0
- Acknowledgement0
742Expense service unavailableBrex · Major outage · 1h 4m
- Impact30
- Breadth2
- Duration10
- Reach0
- Acknowledgement0
840Reduced regional availabilityBrowserbase · Partial outage · 12m
- Impact18
- Breadth4
- Duration6
- Reach12
- Acknowledgement0
939Degradation in Affirm CheckoutAffirm · Maintenance · 6m
- Impact30
- Breadth4
- Duration5
- Reach0
- Acknowledgement0
1039SambaNova Cloud DownSambaNova Cloud · Major outage · 12m
- Impact30
- Breadth3
- Duration6
- Reach0
- Acknowledgement0
11362026-January-5 Service IncidentSauce Labs · Partial outage · 1h 9m
- Impact18
- Breadth8
- Duration10
- Reach0
- Acknowledgement0
1236Customer Impacting DelaysCloudflare Workers · Degraded · 1h 6m
- Impact8
- Breadth4
- Duration10
- Reach14
- Acknowledgement0
1335Service Degradation: Location Validation Service IssuesChargebee · Degraded · 32m
- Impact8
- Breadth8
- Duration8
- Reach11
- Acknowledgement0
1434Incorrect counts for candidates in pipeline stagesLever · Partial outage · 7d 1h
- Impact18
- Breadth1
- Duration15
- Reach0
- Acknowledgement0
1534[Critical] Issues with Logins, Notes and APIBox · Major outage · 0m
- Impact30
- Breadth4
- Duration0
- Reach0
- Acknowledgement0
1633SummaryGoogle Workspace · Degraded · 6d 8h
- Impact8
- Breadth10
- Duration15
- Reach0
- Acknowledgement0
1733Issues with Batch Changes publishingSourcegraph · Partial outage · 13h 3m
- Impact18
- Breadth0
- Duration15
- Reach0
- Acknowledgement0
1831Resumes and Offers Failing to LoadLever · Partial outage · 2h 59m
- Impact18
- Breadth1
- Duration12
- Reach0
- Acknowledgement0
1931Degraded querying and delayed records sent to Activity LogHoneycomb · Degraded · 21h 40m
- Impact8
- Breadth8
- Duration15
- Reach0
- Acknowledgement0
2031Error for logged out viewers when accessing videosVimeo · Partial outage · 28m
- Impact18
- Breadth5
- Duration8
- Reach0
- Acknowledgement0
2131Outbound Calling Service DegradationRetell AI · Partial outage · 1h 56m
- Impact18
- Breadth2
- Duration11
- Reach0
- Acknowledgement0
2230Elevated connection errors when starting new Streaming sessionsAssemblyAI · Degraded · 18m
- Impact8
- Breadth4
- Duration7
- Reach11
- Acknowledgement0
2330Users may experience issues with Logging in/Signing up.Canva · Partial outage · 3h 40m
- Impact18
- Breadth0
- Duration12
- Reach0
- Acknowledgement0
2430Degraded performances when using the Media LibraryCloudinary · Degraded · 1h 18m
- Impact8
- Breadth1
- Duration10
- Reach11
- Acknowledgement0
2529Glossaries and Subscriptions are temporarily downDeepL · Degraded · 0m
- Impact8
- Breadth10
- Duration0
- Reach11
- Acknowledgement0

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