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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W03, Jan 12 to Jan 18.

  1. 146Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'SurveyMonkey · Partial outage · 40m
    • Impact18
    • Breadth20
    • Duration8
    • Reach0
    • Acknowledgement0
  2. 244Issue with sending and moving moneyWise · Partial outage · 14m
    • Impact18
    • Breadth20
    • Duration6
    • Reach0
    • Acknowledgement0
  3. 341Sitewide OutageOtter.ai · Major outage · 1h 44m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  4. 440Llama 3.3 70B Service UnavailableCerebras · Partial outage · 2h 56m
    • Impact18
    • Breadth0
    • Duration12
    • Reach10
    • Acknowledgement0
  5. 540Database upgrade - app functionality degradedGranola · Major outage · 1h 21m
    • Impact30
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  6. 639Increased error rates across the siteReddit · Partial outage · 3h 17m
    • Impact18
    • Breadth9
    • Duration12
    • Reach0
    • Acknowledgement0
  7. 734Increase in Durable Object errorsCloudflare Workers · Degraded · 34m
    • Impact8
    • Breadth4
    • Duration8
    • Reach14
    • Acknowledgement0
  8. 834API Ingest Degraded PerformanceAxiom · Degraded · 11h 55m
    • Impact8
    • Breadth0
    • Duration15
    • Reach11
    • Acknowledgement0
  9. 933Increased Workers Assets upload failuresCloudflare Workers · Degraded · 1h 27m
    • Impact8
    • Breadth1
    • Duration10
    • Reach14
    • Acknowledgement0
  10. 1032Issues with Campaign Sending and SchedulingKlaviyo · Partial outage · 1h 11m
    • Impact18
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  11. 1132Increase Pages builds failuresCloudflare Workers · Degraded · 55m
    • Impact8
    • Breadth1
    • Duration9
    • Reach14
    • Acknowledgement0
  12. 1232Cloudflare Workers AI IssuesCloudflare Workers · Degraded · 47m
    • Impact8
    • Breadth1
    • Duration9
    • Reach14
    • Acknowledgement0
  13. 1331Ingestion errors (HTTP 403) for some custom domain endpointHookdeck · Partial outage · 6h 12m
    • Impact18
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  14. 14312026-January-13 Service IncidentSauce Labs · Partial outage · 7m
    • Impact18
    • Breadth8
    • Duration5
    • Reach0
    • Acknowledgement0
  15. 1531Degraded performance in PayrollRippling · Partial outage · 3h 20m
    • Impact18
    • Breadth1
    • Duration12
    • Reach0
    • Acknowledgement0
  16. 1631Delays in sending emails to Microsoft domainsSparkPost · Degraded · 12d 5h
    • Impact8
    • Breadth8
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1731Partial Service Disruption- API Key ErrorCerebras · Degraded · 14m
    • Impact8
    • Breadth7
    • Duration6
    • Reach10
    • Acknowledgement0
  18. 1831Increased Gen 4.5 wait timesRunway · Degraded · 1h 49m
    • Impact8
    • Breadth12
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1930Issues approving timecards and loading schedulesRippling · Partial outage · 2h 23m
    • Impact18
    • Breadth1
    • Duration11
    • Reach0
    • Acknowledgement0
  20. 2030Cloudflare Workers IssuesCloudflare Workers · Degraded · 22m
    • Impact8
    • Breadth1
    • Duration7
    • Reach14
    • Acknowledgement0
  21. 2129Degraded performanceDeepL · Degraded · 0m
    • Impact8
    • Breadth10
    • Duration0
    • Reach11
    • Acknowledgement0
  22. 2229E5-Mistral-7B-Instruct downSambaNova Cloud · Partial outage · 2h 8m
    • Impact18
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  23. 2328apify.com/store disruptedApify · Degraded · 36m
    • Impact8
    • Breadth1
    • Duration8
    • Reach11
    • Acknowledgement0
  24. 2428Pipedream and Pipedream Connect Event Sources and Webhooks are failingPipedream · Partial outage · 1h 20m
    • Impact18
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  25. 2528Issues Uploading New AssetsDatoCMS · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0

← 2026-W02 · 2026-W04 →

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