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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W15, Apr 6 to Apr 12.

  1. 168Elevated errors on Claude.aiAnthropic · Major outage · 1h 27m
    • Impact30
    • Breadth13
    • Duration10
    • Reach15
    • Acknowledgement0
  2. 263Multiple products impacted by search failuresConfluence · Major outage · 6h 2m
    • Impact30
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  3. 362Sonnet 4.6 elevated rate of errorsAnthropic · Partial outage · 3h 10m
    • Impact18
    • Breadth17
    • Duration12
    • Reach15
    • Acknowledgement0
  4. 461Multiple products impacted by search failuresJira · Major outage · 6h 2m
    • Impact30
    • Breadth18
    • Duration13
    • Reach0
    • Acknowledgement0
  5. 556Elevated errors on Claude.aiAnthropic · Partial outage · 1h 31m
    • Impact18
    • Breadth13
    • Duration10
    • Reach15
    • Acknowledgement0
  6. 650Elevated errors on requests to Claude modelsAnthropic · Degraded · 21m
    • Impact8
    • Breadth20
    • Duration7
    • Reach15
    • Acknowledgement0
  7. 749Sonnet 4.6 elevated rate of errorsAnthropic · Degraded · 46m
    • Impact8
    • Breadth17
    • Duration9
    • Reach15
    • Acknowledgement0
  8. 848Some workflow runs are not progressingExpo · Partial outage · 1d 1h
    • Impact18
    • Breadth1
    • Duration15
    • Reach14
    • Acknowledgement0
  9. 947Sonnet 4.6 elevated rate of errorsAnthropic · Degraded · 19m
    • Impact8
    • Breadth17
    • Duration7
    • Reach15
    • Acknowledgement0
  10. 1047JFK Datacenter IncidentBandwidth · Major outage · 4h 36m
    • Impact30
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  11. 1146Apify API Degraded PerformanceApify · Partial outage · 23h 15m
    • Impact18
    • Breadth2
    • Duration15
    • Reach11
    • Acknowledgement0
  12. 1245Reports of issues accessing WebflowWebflow · Major outage · 1h 1m
    • Impact30
    • Breadth6
    • Duration9
    • Reach0
    • Acknowledgement0
  13. 13442026-April-07 Service IncidentSauce Labs · Partial outage · 1h 11m
    • Impact18
    • Breadth16
    • Duration10
    • Reach0
    • Acknowledgement0
  14. 1444Elevated errors on Claude.ai, API, Claude CodeAnthropic · Degraded · 4m
    • Impact8
    • Breadth17
    • Duration4
    • Reach15
    • Acknowledgement0
  15. 1544Elevated Connector Error RatesAnthropic · Degraded · 40m
    • Impact8
    • Breadth13
    • Duration8
    • Reach15
    • Acknowledgement0
  16. 1643Notification Policies and Contact Points Missing in UI on the Slow Release ChannelGrafana Cloud · Degraded · 21h 38m
    • Impact8
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1743Some push notifications are not being deliveredExpo · Partial outage · 1h 4m
    • Impact18
    • Breadth1
    • Duration10
    • Reach14
    • Acknowledgement0
  18. 1843SummaryGoogle Workspace · Partial outage · 12h 42m
    • Impact18
    • Breadth10
    • Duration15
    • Reach0
    • Acknowledgement0
  19. 1942Title:Google Workspace · Partial outage · 8h 10m
    • Impact18
    • Breadth10
    • Duration14
    • Reach0
    • Acknowledgement0
  20. 2042Small percentage of deployments experiencing outageConvex · Partial outage · 43m
    • Impact18
    • Breadth15
    • Duration9
    • Reach0
    • Acknowledgement0
  21. 2141Unable to Edit Notification PoliciesGrafana Cloud · Degraded · 4h 59m
    • Impact8
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  22. 2241Delays in Support Case Creation via EmailBraze · Partial outage · 2h 44m
    • Impact18
    • Breadth0
    • Duration12
    • Reach11
    • Acknowledgement0
  23. 2339Prod1 and Prod2 is facing login issuesSplit (Harness FME) · Partial outage · 1h 37m
    • Impact18
    • Breadth11
    • Duration10
    • Reach0
    • Acknowledgement0
  24. 2439The beehiiv platform is currently unavailablebeehiiv · Partial outage · 43m
    • Impact18
    • Breadth12
    • Duration9
    • Reach0
    • Acknowledgement0
  25. 2538Something Went Wrong errors on Goals pagesLattice · Partial outage · 1h 38m
    • Impact18
    • Breadth10
    • Duration10
    • Reach0
    • Acknowledgement0

← 2026-W14 · 2026-W16 →

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