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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W16, Apr 13 to Apr 19.

  1. 174Claude.ai downAnthropic · Major outage · 55m
    • Impact30
    • Breadth20
    • Duration9
    • Reach15
    • Acknowledgement0
  2. 270Elevated errors on Claude.ai, API, Claude CodeAnthropic · Major outage · 2h 50m
    • Impact30
    • Breadth13
    • Duration12
    • Reach15
    • Acknowledgement0
  3. 363Fin is experiencing issuesIntercom · Major outage · 3h 29m
    • Impact30
    • Breadth10
    • Duration12
    • Reach11
    • Acknowledgement0
  4. 462Disrupted Rovo availability for Automation rulesConfluence · Major outage · 3h 46m
    • Impact30
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  5. 560Disrupted Rovo availability for Automation rulesJira · Major outage · 3h 59m
    • Impact30
    • Breadth18
    • Duration12
    • Reach0
    • Acknowledgement0
  6. 656Network incidentapi.video · Partial outage · 2h 27m
    • Impact18
    • Breadth20
    • Duration11
    • Reach7
    • Acknowledgement0
  7. 756Degraded service on usage and analytics admin API endpointsAnthropic · Degraded · 5h 56m
    • Impact8
    • Breadth20
    • Duration13
    • Reach15
    • Acknowledgement0
  8. 852Linode Kubernetes Engine Standard and Enterprise provisioning failures in all regionsAkamai Cloud (Linode) · Degraded · 1d
    • Impact8
    • Breadth20
    • Duration15
    • Reach9
    • Acknowledgement0
  9. 952Errors uploading documents to Google Drive in Claude.aiAnthropic · Degraded · 57m
    • Impact8
    • Breadth20
    • Duration9
    • Reach15
    • Acknowledgement0
  10. 1050Errors showing on Analyze chartsSurveyMonkey · Partial outage · 3h 20m
    • Impact18
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  11. 1150Low survey completion rate for RewardsApp Surveys with Advanced-LogicSurveyMonkey · Partial outage · 2h 57m
    • Impact18
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  12. 1250Elevated errors on Opus 4.6Anthropic · Degraded · 1h 16m
    • Impact8
    • Breadth17
    • Duration10
    • Reach15
    • Acknowledgement0
  13. 1349Users experiencing issues with login across Atlassian productsBitbucket · Degraded · 2h 48m
    • Impact8
    • Breadth18
    • Duration12
    • Reach11
    • Acknowledgement0
  14. 1449Opus 4.6 elevated rate of errorsAnthropic · Degraded · 53m
    • Impact8
    • Breadth17
    • Duration9
    • Reach15
    • Acknowledgement0
  15. 1546Incident with PagesGitHub Pages · Partial outage · 40m
    • Impact18
    • Breadth20
    • Duration8
    • Reach0
    • Acknowledgement0
  16. 1645[Baidu News API] Performance DegradationSerpApi · Major outage · 14d 17h
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1744Service Issue - Dedicated CPU - Several RegionsAkamai Cloud (Linode) · Degraded · 2d 1h
    • Impact8
    • Breadth12
    • Duration15
    • Reach9
    • Acknowledgement0
  18. 1844Bandwidth App IncidentBandwidth · Major outage · 8h 35m
    • Impact30
    • Breadth0
    • Duration14
    • Reach0
    • Acknowledgement0
  19. 1944Bitbucket Pipelines degraded performanceBitbucket · Degraded · 22m
    • Impact8
    • Breadth18
    • Duration7
    • Reach11
    • Acknowledgement0
  20. 2043Users may experience issues opening new and existing designsCanva · Major outage · 5h 28m
    • Impact30
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  21. 2143API TimeoutsBland AI · Major outage · 1h 36m
    • Impact30
    • Breadth3
    • Duration10
    • Reach0
    • Acknowledgement0
  22. 2243Site PerformanceCoinbase · Major outage · 51m
    • Impact30
    • Breadth4
    • Duration9
    • Reach0
    • Acknowledgement0
  23. 2342Issues loading PlayerVimeo · Major outage · 1h 7m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  24. 2441search.maven.org is downMaven Central (Sonatype) · Major outage · 20m
    • Impact30
    • Breadth4
    • Duration7
    • Reach0
    • Acknowledgement0
  25. 2541SIP Infrastructure OutageVapi · Major outage · 1h 55m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0

← 2026-W15 · 2026-W17 →

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