The Down Index, 2026-W17

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W17, Apr 20 to Apr 26.

173Elevated errors on Sonnet 4.6Anthropic · Major outage · 39m
- Impact30
- Breadth20
- Duration8
- Reach15
- Acknowledgement0
263Claude Sonnet 4.5 error spikeAnthropic · Partial outage · 1h 11m
- Impact18
- Breadth20
- Duration10
- Reach15
- Acknowledgement0
360Incident with multiple GitHub servicesGitHub Actions · Major outage · 1h 18m
- Impact30
- Breadth20
- Duration10
- Reach0
- Acknowledgement0
457Elevated 429 Errors Impacting Metrics Querying Across Multiple RegionsGrafana Cloud · Major outage · 21m
- Impact30
- Breadth20
- Duration7
- Reach0
- Acknowledgement0
553MCP apps unavailable on Claude.aiAnthropic · Degraded · 1h 27m
- Impact8
- Breadth20
- Duration10
- Reach15
- Acknowledgement0
652Platform availability for Studio SSO usersApollo GraphOS · Major outage · 42m
- Impact30
- Breadth0
- Duration9
- Reach13
- Acknowledgement0
752Service Issue - Linode Kubernetes Engine (LKE)Akamai Cloud (Linode) · Degraded · 3d 19h
- Impact8
- Breadth20
- Duration15
- Reach9
- Acknowledgement0
852Elevated error rates on Claude Opus 4.7Anthropic · Degraded · 59m
- Impact8
- Breadth20
- Duration9
- Reach15
- Acknowledgement0
952Claude Code v2.1.120 Crashes on StartupAnthropic · Degraded · 50m
- Impact8
- Breadth20
- Duration9
- Reach15
- Acknowledgement0
1051Docs site is downLaunchDarkly · Major outage · 23m
- Impact30
- Breadth1
- Duration7
- Reach13
- Acknowledgement0
1151Fin AI Agent DegradedIntercom · Major outage · 0m
- Impact30
- Breadth10
- Duration0
- Reach11
- Acknowledgement0
1251TURF and Empirical Bayes not working on MaxDiff surveysSurveyMonkey · Partial outage · 6h 4m
- Impact18
- Breadth20
- Duration13
- Reach0
- Acknowledgement0
1350The beehiiv platform is currently unavailablebeehiiv · Major outage · 40m
- Impact30
- Breadth12
- Duration8
- Reach0
- Acknowledgement0
1449App listing cannot be updated on SurveyMonkeySurveyMonkey · Partial outage · 2h
- Impact18
- Breadth20
- Duration11
- Reach0
- Acknowledgement0
1548Elevated errors on Claude Opus 4.7Anthropic · Degraded · 3h 14m
- Impact8
- Breadth13
- Duration12
- Reach15
- Acknowledgement0
1646Amplitude web application not loadingAmplitude · Partial outage · 36m
- Impact18
- Breadth8
- Duration8
- Reach12
- Acknowledgement0
1746Service disruptionReadMe · Major outage · 2h 54m
- Impact30
- Breadth4
- Duration12
- Reach0
- Acknowledgement0
1845Intermittent error when logging inSurveyMonkey · Partial outage · 18m
- Impact18
- Breadth20
- Duration7
- Reach0
- Acknowledgement0
1945Elevated errors on Claude Opus 4.7Anthropic · Degraded · 54m
- Impact8
- Breadth13
- Duration9
- Reach15
- Acknowledgement0
2045Elevated errors on Claude Opus 4.7Anthropic · Degraded · 49m
- Impact8
- Breadth13
- Duration9
- Reach15
- Acknowledgement0
2144Experiencing delays in Tableflow external catalog syncs in AWSConfluent Cloud · Partial outage · 15m
- Impact18
- Breadth20
- Duration6
- Reach0
- Acknowledgement0
2244Elevated errors on Claude Opus 4.7Anthropic · Degraded · 30m
- Impact8
- Breadth13
- Duration8
- Reach15
- Acknowledgement0
2344Issues with sign-ups on platform.claude.comAnthropic · Partial outage · 28m
- Impact18
- Breadth3
- Duration8
- Reach15
- Acknowledgement0
2443Restrictions on Alerts & Reports for Grafana Cloud Free/Trial UsersGrafana Cloud · Degraded · 3d 17h
- Impact8
- Breadth20
- Duration15
- Reach0
- Acknowledgement0
2542Disruption with Copilot chat and Copilot Coding AgentGitHub · Major outage · 3h 43m
- Impact30
- Breadth0
- Duration12
- Reach0
- Acknowledgement0

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