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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W18, Apr 27 to May 3.

  1. 173claude.ai and API unavailableAnthropic · Major outage · 31m
    • Impact30
    • Breadth20
    • Duration8
    • Reach15
    • Acknowledgement0
  2. 264GitHub search is degradedGitHub Actions · Major outage · 6h 16m
    • Impact30
    • Breadth20
    • Duration14
    • Reach0
    • Acknowledgement0
  3. 363Claude.ai unavailable and elevated errors on the APIAnthropic · Partial outage · 1h 34m
    • Impact18
    • Breadth20
    • Duration10
    • Reach15
    • Acknowledgement0
  4. 460Partial unavailability for 0.45% basesAirtable · Partial outage · 2h 18m
    • Impact18
    • Breadth20
    • Duration11
    • Reach11
    • Acknowledgement0
  5. 552Object Storage Key creation and validation failing with error 403 in multiple data centersAkamai Cloud (Linode) · Degraded · 9h 58m
    • Impact8
    • Breadth20
    • Duration15
    • Reach9
    • Acknowledgement0
  6. 652Degraded Performance: Instant TransfersSquare · Partial outage · 17h 43m
    • Impact18
    • Breadth10
    • Duration15
    • Reach9
    • Acknowledgement0
  7. 752(Copy Fail) Linux Kernel Local Privilege Escalation Vulnerability [CVE-2026-31431]Akamai Cloud (Linode) · Degraded · 4d 4h
    • Impact8
    • Breadth20
    • Duration15
    • Reach9
    • Acknowledgement0
  8. 849Login and Sync Issues1Password · Major outage · 1d 3h
    • Impact30
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  9. 949qwen-3-235b-a22b-instruct-2507 Service UnavailableCerebras · Major outage · 58m
    • Impact30
    • Breadth0
    • Duration9
    • Reach10
    • Acknowledgement0
  10. 1045Outbound Messaging IncidentBandwidth · Major outage · 3d 2h
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  11. 1145API Internal Server ErrorsSerpApi · Major outage · 2d 9h
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  12. 1245Duplicated values in X-Forwarded-For headerCloudflare · Major outage · 14h 59m
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  13. 1345[Google Finance API] Performance degradationSerpApi · Major outage · 30d 17h
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  14. 1445[EDGE SERVICES] - Edge Services is currently unavailable from the outsideScaleway · Major outage · 3d 2h
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  15. 1544Developer dashboard outageInfura · Major outage · 7h 30m
    • Impact30
    • Breadth0
    • Duration14
    • Reach0
    • Acknowledgement0
  16. 1644Elevated errors on Claude Opus 4.7Anthropic · Degraded · 27m
    • Impact8
    • Breadth13
    • Duration8
    • Reach15
    • Acknowledgement0
  17. 1744Investigating: Compromised version of intercom-client npm package and intercom-phpIntercom · Degraded · 38d 18h
    • Impact8
    • Breadth10
    • Duration15
    • Reach11
    • Acknowledgement0
  18. 1844The Work Item view experience of Jira is restoredJira · Major outage · 1h 52m
    • Impact30
    • Breadth3
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1944Quickbooks bank feeds connected by Pro Access firms to their clients are...Brex · Major outage · 2h 7m
    • Impact30
    • Breadth3
    • Duration11
    • Reach0
    • Acknowledgement0
  20. 2043npm Website is unavailablenpm · Major outage · 1h 24m
    • Impact30
    • Breadth3
    • Duration10
    • Reach0
    • Acknowledgement0
  21. 2143Outage of API and ActorsApify · Partial outage · 2h 38m
    • Impact18
    • Breadth2
    • Duration12
    • Reach11
    • Acknowledgement0
  22. 2242Unable to create new sites and purchase or modify non-website subscriptionsSquarespace · Major outage · 1h 31m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  23. 2341Domain registration/management issuesHostinger · Major outage · 2h 3m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  24. 2441search.maven.org is downMaven Central (Sonatype) · Major outage · 17m
    • Impact30
    • Breadth4
    • Duration7
    • Reach0
    • Acknowledgement0
  25. 2541Config Propagation Delay and Increased Error Rates for Console APIStatsig · Partial outage · 2h 14m
    • Impact18
    • Breadth12
    • Duration11
    • Reach0
    • Acknowledgement0

← 2026-W17 · 2026-W19 →

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