The Down Index, 2026-W38

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W38, Sep 14 to Sep 20.

156Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1Anthropic · Partial outage · 1h 26m
- Impact18
- Breadth13
- Duration10
- Reach15
- Acknowledgement0
256Contact Center System OutageBigCommerce · Major outage · 6h 27m
- Impact30
- Breadth4
- Duration14
- Reach8
- Acknowledgement0
355Braze Support Services OutageBraze · Major outage · 6h 52m
- Impact30
- Breadth0
- Duration14
- Reach11
- Acknowledgement0
449Auth Service OutageSupabase · Partial outage · 2h 16m
- Impact18
- Breadth20
- Duration11
- Reach0
- Acknowledgement0
548Multiple Confluent Cloud services are in a degraded state - All regionsConfluent Cloud · Partial outage · 1h 22m
- Impact18
- Breadth20
- Duration10
- Reach0
- Acknowledgement0
647Elevated 503s on rerank models and voyage-4-largeVoyage AI · Major outage · 19m
- Impact30
- Breadth10
- Duration7
- Reach0
- Acknowledgement0
746Elevated 503s on Voyage-4-largeVoyage AI · Major outage · 12m
- Impact30
- Breadth10
- Duration6
- Reach0
- Acknowledgement0
845Initial: Quay.io Push/Pull DegradedRed Hat Quay.io · Partial outage · 19h 41m
- Impact18
- Breadth12
- Duration15
- Reach0
- Acknowledgement0
944MTLS Outage with DelegatesHarness · Major outage · 8h 28m
- Impact30
- Breadth0
- Duration14
- Reach0
- Acknowledgement0
1043Disrupted Opsgenie/JSM availabilityOpsgenie · Major outage · 57m
- Impact30
- Breadth4
- Duration9
- Reach0
- Acknowledgement0
1143Some Replicate models are failing to startReplicate · Degraded · 15h 41m
- Impact8
- Breadth20
- Duration15
- Reach0
- Acknowledgement0
1243Degradation with Gemini 3.8 FlashGitHub Copilot · Partial outage · 10h 28m
- Impact18
- Breadth10
- Duration15
- Reach0
- Acknowledgement0
1343Replicate Pruna issueReplicate · Degraded · 20h 42m
- Impact8
- Breadth20
- Duration15
- Reach0
- Acknowledgement0
1443Schema Hydration Panicdbt Cloud · Partial outage · 14h 58m
- Impact18
- Breadth10
- Duration15
- Reach0
- Acknowledgement0
1542Issues with Fin for SalesforceIntercom · Degraded · 5h 27m
- Impact8
- Breadth10
- Duration13
- Reach11
- Acknowledgement0
1642Transfers DisruptionSquare · Degraded · 15h 7m
- Impact8
- Breadth10
- Duration15
- Reach9
- Acknowledgement0
1741Customer Support Portal degraded performancePing Identity · Degraded · 4h 41m
- Impact8
- Breadth20
- Duration13
- Reach0
- Acknowledgement0
1840DeepSeek 网页/API 部分中断（DeepSeek Web/API Partially Unavailable）DeepSeek · Major outage · 0m
- Impact30
- Breadth10
- Duration0
- Reach0
- Acknowledgement0
1939Rippling MCP is downRippling · Major outage · 34m
- Impact30
- Breadth1
- Duration8
- Reach0
- Acknowledgement0
2039Elevated queue times for Android Builds, Submissions, and WorkflowsExpo Application Services · Degraded · 2h 48m
- Impact8
- Breadth7
- Duration12
- Reach12
- Acknowledgement0
2139Service DisruptionSquare · Degraded · 3h 54m
- Impact8
- Breadth10
- Duration12
- Reach9
- Acknowledgement0
2238Lokalise application is experiencing partial email delivery issuesLokalise · Partial outage · 3h 1m
- Impact18
- Breadth8
- Duration12
- Reach0
- Acknowledgement0
2338Increased Execution Time for Browser Checks in Synthetic MonitoringGrafana Cloud · Degraded · 1h 17m
- Impact8
- Breadth20
- Duration10
- Reach0
- Acknowledgement0
2438Some ElevenAgents calls failed to startElevenLabs · Partial outage · 1h 25m
- Impact18
- Breadth10
- Duration10
- Reach0
- Acknowledgement0
2538Issues with Contacts and Imports servicesBrevo · Major outage · 39m
- Impact30
- Breadth0
- Duration8
- Reach0
- Acknowledgement0

← 2026-W37 · 2026-W39 →

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