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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W39, Sep 21 to Sep 27.

  1. 160Service disruptionFigma · Major outage · 1h 28m
    • Impact30
    • Breadth20
    • Duration10
    • Reach0
    • Acknowledgement0
  2. 258Permission errors in the Supabase DashboardSupabase · Major outage · 31m
    • Impact30
    • Breadth20
    • Duration8
    • Reach0
    • Acknowledgement0
  3. 356Elevated errors for multiple modelsAnthropic · Partial outage · 1h 38m
    • Impact18
    • Breadth13
    • Duration10
    • Reach15
    • Acknowledgement0
  4. 454Partial Service DisruptionCerebras · Partial outage · 4h 58m
    • Impact18
    • Breadth13
    • Duration13
    • Reach10
    • Acknowledgement0
  5. 553IRM Access Issues for a Small Group of UsersGrafana IRM · Partial outage · 20h 10m
    • Impact18
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  6. 653Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2Confluent Cloud · Partial outage · 11h 30m
    • Impact18
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  7. 752Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2Confluent Cloud · Partial outage · 9h 16m
    • Impact18
    • Breadth20
    • Duration14
    • Reach0
    • Acknowledgement0
  8. 852Emerging Service Issue - Cloud Manager and APIAkamai Cloud (Linode) · Degraded · 1d 10h
    • Impact8
    • Breadth20
    • Duration15
    • Reach9
    • Acknowledgement0
  9. 951HCP Terraform Returning 404sHCP Terraform · Major outage · 2h 19m
    • Impact30
    • Breadth10
    • Duration11
    • Reach0
    • Acknowledgement0
  10. 1050Audience Preview Page is not respondingSurveyMonkey · Partial outage · 3h 16m
    • Impact18
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  11. 1148Elevated rate of failed iOS submissionsExpo Application Services · Partial outage · 9h 24m
    • Impact18
    • Breadth4
    • Duration14
    • Reach12
    • Acknowledgement0
  12. 1244Snowflake Data Share export delivery issueAmplitude · Partial outage · 6h 4m
    • Impact18
    • Breadth1
    • Duration13
    • Reach12
    • Acknowledgement0
  13. 1344Export Destinations data delivery issueAmplitude · Partial outage · 6h 5m
    • Impact18
    • Breadth1
    • Duration13
    • Reach12
    • Acknowledgement0
  14. 1443Investigating blank page or error on Smartsheet LoginSmartsheet · Partial outage · 5h 22m
    • Impact18
    • Breadth12
    • Duration13
    • Reach0
    • Acknowledgement0
  15. 1542Service DisruptionSquare · Degraded · 2d 4h
    • Impact8
    • Breadth10
    • Duration15
    • Reach9
    • Acknowledgement0
  16. 1642Axlehire Shipment and Tracking OutageShippo · Major outage · 2h 59m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  17. 1742Issues with Codex OpenAI · Major outage · 56m
    • Impact30
    • Breadth3
    • Duration9
    • Reach0
    • Acknowledgement0
  18. 1841[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]Front · Degraded · 4h 23m
    • Impact8
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  19. 1941Intermittent 5XX responses on various API endpointsTelnyx · Partial outage · 2h 2m
    • Impact18
    • Breadth12
    • Duration11
    • Reach0
    • Acknowledgement0
  20. 2041Mobile users unable to see Work Mode and the Model PickerOpenAI · Degraded · 24m
    • Impact8
    • Breadth11
    • Duration7
    • Reach15
    • Acknowledgement0
  21. 2140Elevated rate of failed iOS submissionsExpo Application Services · Partial outage · 14m
    • Impact18
    • Breadth4
    • Duration6
    • Reach12
    • Acknowledgement0
  22. 2240[Grok Bot] Investigating service degradation — Grok BotxAI · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  23. 2340Databases, Tables, and Views, Virtual Warehouses, Data Loading and Unloading +2 affectedSnowflake · Major outage · 1h 20m
    • Impact30
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  24. 2439Telnyx's Support AI Assistant (TAIA) - currently unavailable Telnyx · Major outage · 40m
    • Impact30
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  25. 2539Inaccurate product stock on category pagesBigCommerce · Partial outage · 2h 57m
    • Impact18
    • Breadth1
    • Duration12
    • Reach8
    • Acknowledgement0

← 2026-W38 · 2026-W40 →

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