Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
The week's worst incidents, ranked by Down Index score: 2026-W40, Sep 28 to Oct 4.
- 161Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude APIAnthropic · Partial outage · 2h 6m
- 249Grafana Access IssuesGrafana Cloud · Major outage · 1h 49m
- 346Domain routing disruptionRailway · Major outage · 5m
- 446Free Plan Customers Are Experiencing Message FailuresSlack · Degraded · 6h 20m
- 545Rippling app is downRippling · Major outage · 8h 35m
- 644API Service DegradationChargebee · Partial outage · 2h
- 744[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadsBox · Major outage · 1h 14m
- 844Job processing and scheduling is degraded affecting multiple Atlassian productsBitbucket · Partial outage · 4h 56m
- 944Delayed credits on the Claude PlatformAnthropic · Degraded · 6h 16m
- 1043[Yandex Search API] Increased Error RateSerpApi · Major outage · 5h 12m
- 1143AutomationStudio Degradation on DB50000, DB50001, DB50002, DB50003…Salesforce · Degraded · 1d 17h
- 1242AI gateway unavailableConvex · Major outage · 1h 4m
- 1342Basecamp 5 and HEY are downBasecamp · Major outage · 24m
- 1441Elevated errors across ChatGPT, Codex, and the API including the Agents APIOpenAI · Degraded · 5h 21m
- 1540Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT FailuresElevenLabs · Partial outage · 3h 44m
- 1640Admin home page load error spikeBrex · Major outage · 34m
- 1740Actions Job DelaysGitHub Actions · Degraded · 3h 9m
- 1840Custom data / respondent metadata missing from Individual Response Table and XLS exportsSurveyMonkey · Degraded · 2h 52m
- 1939Copilot Code Review is unable to complete reviewsGitHub · Major outage · 52m
- 2039Hobby deployments paused during the API degradation (record added Nov 5)Railway · Partial outage · 50m
- 2139Partial outage in AMSFly.io · Major outage · 57m
- 2238Campfire outageBasecamp · Major outage · 16m
- 2338Basecamp Classic outageBasecamp · Major outage · 16m
- 2438Cloudflare Workers build delaysCloudflare Workers · Degraded · 1d 5h
- 2538Elevated API ErrorsAbly · Partial outage · 27m
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