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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W41, Oct 5 to Oct 11.

  1. 162Incident with ActionsGitHub Pages · Major outage · 3h 38m
    • Impact30
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  2. 259Incident with Git Operations, Issues, Actions and Pull RequestsGitHub Actions · Major outage · 48m
    • Impact30
    • Breadth20
    • Duration9
    • Reach0
    • Acknowledgement0
  3. 353Elevated errors for Claude Opus 5.5Anthropic · Partial outage · 19m
    • Impact18
    • Breadth13
    • Duration7
    • Reach15
    • Acknowledgement0
  4. 452Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1Anthropic · Partial outage · 16m
    • Impact18
    • Breadth13
    • Duration6
    • Reach15
    • Acknowledgement0
  5. 551Elevated errors on platform.claude.comAnthropic · Partial outage · 6d 4h
    • Impact18
    • Breadth3
    • Duration15
    • Reach15
    • Acknowledgement0
  6. 650Incident with Git Operations, Pull Requests and ActionsGitHub Actions · Major outage · 0m
    • Impact30
    • Breadth20
    • Duration0
    • Reach0
    • Acknowledgement0
  7. 749Builds and deployments stopped (record added Nov 5)Railway · Major outage · 20m
    • Impact30
    • Breadth12
    • Duration7
    • Reach0
    • Acknowledgement0
  8. 847PingOne services impactedPing Identity · Partial outage · 4h
    • Impact18
    • Breadth16
    • Duration13
    • Reach0
    • Acknowledgement0
  9. 947Sentry dashboard downSentry · Major outage · 42m
    • Impact30
    • Breadth8
    • Duration9
    • Reach0
    • Acknowledgement0
  10. 1047Slack for iOS closing unexpectedly when opening channelsSlack · Degraded · 3d 1h
    • Impact8
    • Breadth10
    • Duration15
    • Reach14
    • Acknowledgement0
  11. 1146Google Performance DegradationSerpApi · Partial outage · 36d 8h
    • Impact18
    • Breadth2
    • Duration15
    • Reach11
    • Acknowledgement0
  12. 1246Several services are degradedGitHub · Major outage · 3h 43m
    • Impact30
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  13. 1346Elevated errors loading usage data on platform.claude.comAnthropic · Partial outage · 1h 13m
    • Impact18
    • Breadth3
    • Duration10
    • Reach15
    • Acknowledgement0
  14. 1444Elevated listener latency and error rate impacting Studio loadingSanity · Major outage · 4h 34m
    • Impact30
    • Breadth1
    • Duration13
    • Reach0
    • Acknowledgement0
  15. 1543Codecov app and services are downCodecov · Major outage · 2h 23m
    • Impact30
    • Breadth2
    • Duration11
    • Reach0
    • Acknowledgement0
  16. 1643Google Cloud Storage (GCS) customers experienced elevated latencies and error rates when performing upload or write operations.Google Cloud · Partial outage · 1d 5h
    • Impact18
    • Breadth10
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1742Sprite creates failingFly.io · Major outage · 31m
    • Impact30
    • Breadth4
    • Duration8
    • Reach0
    • Acknowledgement0
  18. 1842Mobile builds failing due to 3rd party service outageBubble · Major outage · 2h 54m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  19. 1941APIManager, AnypointMonitoring, Exchange, RuntimeManager Degradation on ANYPOINTMANAGEMENTCENTER-GOV, ANYPOINTMQ-GOV, ANYPOINTOBSERVABILITYSUITE-GOV, COMMUNITIES&ENGAGEMENTS-GOV…Salesforce · Degraded · 4h 48m
    • Impact8
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  20. 2040Service DisruptionSquare · Degraded · 5h 32m
    • Impact8
    • Breadth10
    • Duration13
    • Reach9
    • Acknowledgement0
  21. 2140Login and page loading issuesKlaviyo · Major outage · 1h 13m
    • Impact30
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  22. 2240Builds and deploys failing to pull images from Docker HubRailway · Partial outage · 1h 10m
    • Impact18
    • Breadth12
    • Duration10
    • Reach0
    • Acknowledgement0
  23. 2339QuickBooks Payments stores cannot transactBigCommerce · Partial outage · 3h 40m
    • Impact18
    • Breadth1
    • Duration12
    • Reach8
    • Acknowledgement0
  24. 2439500 error on Transaction History for Team AdminsSurveyMonkey · Degraded · 1h 40m
    • Impact8
    • Breadth20
    • Duration11
    • Reach0
    • Acknowledgement0
  25. 2539[Critical] Issues with Multiple Box ServicesBox · Major outage · 5m
    • Impact30
    • Breadth5
    • Duration4
    • Reach0
    • Acknowledgement0

← 2026-W40 · 2026-W42 →

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