Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in October 2022, most first. 12 providers with incidents.
- 1. LogRocket1h 52m weighted2 incidents · median 5h 31m to resolve · postmortems n/a
- 2. Mural1h 1m weighted1 incident · median 2h 8m to resolve · postmortems 0%
- 3. Lokalise58m weighted1 incident · median 1h 56m to resolve · postmortems 0%
- 4. Radar48m weighted1 incident · median 13h 50m to resolve · postmortems 0%
- 5. StatusCake42m weighted1 incident · median 4h 39m to resolve · postmortems 0%
- 6. Metabase Cloud10m weighted1 incident · median 10m to resolve · postmortems 0%
- 7. PyPI7m weighted1 incident · median 53m to resolve · postmortems 0%
- 8. Basecamp5m weighted1 incident · median 5m to resolve · postmortems 0%
- 9. ServiceNow Cloud Observability2m weighted1 incident · median 12m to resolve · postmortems 0%
- 10. SourceHut0m weighted2 incidents · median 0m to resolve · postmortems 0%
- 11. DatoCMS0m weighted1 incident · median 0m to resolve · postmortems 100%
- 12. Percy0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.