Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in August 2023, most first. 27 providers with incidents.
- 1. Clearbit12h 36m weighted3 incidents · median 3d to resolve · postmortems n/a
- 2. Keeper11h 11m weighted4 incidents · median 2d 12h to resolve · postmortems 0%
- 3. CockroachDB Cloud7h 52m weighted3 incidents · median 3h 39m to resolve · postmortems 0%
- 4. LogRocket4h 46m weighted3 incidents · median 8h 29m to resolve · postmortems 0%
- 5. Hex2h 48m weighted2 incidents · median 2h 51m to resolve · postmortems 0%
- 6. Superhuman2h 23m weighted2 incidents · median 6h 51m to resolve · postmortems 0%
- 7. Gusto1h 54m weighted1 incident · median 9h 32m to resolve · postmortems n/a
- 8. imgix1h 42m weighted1 incident · median 8h 43m to resolve · postmortems n/a
- 9. Dropbox Sign32m weighted1 incident · median 3h 37m to resolve · postmortems n/a
- 10. Close23m weighted1 incident · median 1h 57m to resolve · postmortems n/a
- 11. Unit21m weighted2 incidents · median 1h 48m to resolve · postmortems n/a
- 12. Mapbox20m weighted1 incident · median 2h 3m to resolve · postmortems n/a
- 13. Loggly16m weighted1 incident · median 1h 27m to resolve · postmortems 0%
- 14. Opsgenie15m weighted1 incident · median 1h 32m to resolve · postmortems n/a
- 15. Filestack13m weighted1 incident · median 42m to resolve · postmortems 0%
- 16. PyPI12m weighted2 incidents · median 27m to resolve · postmortems 0%
- 17. Doppler11m weighted1 incident · median 22m to resolve · postmortems 100%
- 18. Frontegg7m weighted1 incident · median 45m to resolve · postmortems n/a
- 19. Pinterest5m weighted1 incident · median 7m to resolve · postmortems 0%
- 20. Secureframe5m weighted1 incident · median 27m to resolve · postmortems n/a
- 21. StatusCake5m weighted1 incident · median 9m to resolve · postmortems 0%
- 22. Spacelift4m weighted1 incident · median 1h 46m to resolve · postmortems 100%
- 23. Twingate4m weighted1 incident · median 20m to resolve · postmortems n/a
- 24. Flagsmith2m weighted1 incident · median 40m to resolve · postmortems n/a
- 25. api.video0m weighted1 incident · median 0m to resolve · postmortems n/a
- 26. Rootly0m weighted1 incident · median 33m to resolve · postmortems n/a
- 27. Uploadcare0m weighted1 incident · median 0m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.