Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in October 2023, most first. 26 providers with incidents.
- 1. Clearbit6h 4m weighted2 incidents · median 1d 5h to resolve · postmortems 0%
- 2. Gusto3h 11m weighted1 incident · median 3h 11m to resolve · postmortems 0%
- 3. Mural2h 28m weighted1 incident · median 12h 20m to resolve · postmortems n/a
- 4. PyPI1h 36m weighted1 incident · median 3h 12m to resolve · postmortems 0%
- 5. Mailjet51m weighted1 incident · median 5h 43m to resolve · postmortems n/a
- 6. Postman29m weighted2 incidents · median 3h 27m to resolve · postmortems 0%
- 7. Courier19m weighted1 incident · median 1h 35m to resolve · postmortems n/a
- 8. api.video18m weighted1 incident · median 1h 29m to resolve · postmortems n/a
- 9. Pipedream13m weighted2 incidents · median 22h 24m to resolve · postmortems 0%
- 10. Secureframe13m weighted2 incidents · median 3h 17m to resolve · postmortems n/a
- 11. Loggly12m weighted1 incident · median 1h 9m to resolve · postmortems n/a
- 12. Atlassian Statuspage10m weighted1 incident · median 25m to resolve · postmortems 100%
- 13. Hex9m weighted1 incident · median 31m to resolve · postmortems 0%
- 14. Travis CI9m weighted1 incident · median 1h 18m to resolve · postmortems n/a
- 15. Uploadcare8m weighted2 incidents · median 46m to resolve · postmortems 50%
- 16. imgix8m weighted1 incident · median 59m to resolve · postmortems n/a
- 17. Spacelift8m weighted1 incident · median 17m to resolve · postmortems 0%
- 18. Liveblocks6m weighted1 incident · median 1h 44m to resolve · postmortems 0%
- 19. Keeper5m weighted1 incident · median 5m to resolve · postmortems 0%
- 20. LogRocket3m weighted1 incident · median 13m to resolve · postmortems n/a
- 21. crates.io2m weighted1 incident · median 11h 42m to resolve · postmortems 100%
- 22. Ably0m weighted1 incident · median 0m to resolve · postmortems 0%
- 23. CockroachDB Cloud0m weighted1 incident · median 11m to resolve · postmortems 0%
- 24. DatoCMS0m weighted1 incident · median 0m to resolve · postmortems n/a
- 25. Svix0m weighted1 incident · median 43m to resolve · postmortems n/a
- 26. Unit0m weighted1 incident · median 0m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.